The Quest for Product Excellence

Join the exploration for the illusive keys to a high performance customer-centric culture

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I am continuously experimenting with different platforms, but here is where it is safe to find me:

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I'd love to hear from you. Tell me what topic you would like covered in my articles and videos. Let me know how we can partner together to help spread the reach of Product Excellence. 

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I post a weekly video here for concepts that are better communicated over video. Subscribing here and commenting on videos helps identify what corners of Product Excellence needs to be explored next. 

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